Do you offer refunds or exchanges?Updated a month ago
[’Yes’ answer]
Yes, we offer refunds and exchanges within [30 days] days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that [any exceptions, e.g., sale items, custom orders, international orders] are not eligible.
- To exchange or return your package for free via UPS, please enter your Order ID and email address on our RETURNS PAGE and we will process the return in 3-4 days.
However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately at [email protected]. We will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.